select a real estate agent
Whether you are buying or selling a home, you need
an agent with whom you can comfortably work and who will do the most capable job for you.
Someone who is aggressive and has laid out a practical plan for you, using your housing
Find out how well the agent knows the areas that you
Inquire about credentials, licensing and areas of
Learn if the agent and agency belongs to the
Multiple Listing Service.
Ask about the types of homes the agent typically
deals with. Are these similar to what you are buying and/or selling?
Look for an agency that provides more than just
house-hunting. Some offerings to look for:
School and community information.
A customized relocation packet with information about the city, housing market, mortgage
financing and local real estate.
A service to find medical personnel.
An agency that can assist you with rental property if you need interim housing.
An agency that will help with a spousal employment search.
Ability to video-tape houses to show children who could not attend the house-hunting trip.
Particulars about volunteer organizations, activities, day care facilities and retirement
If you do not believe an agent is doing a thorough
job for you, or you feel extremely uncomfortable with this person, choose someone else.
You will be spending a lot of time with your agent and will rely on him/her for credible
information, so make sure you like and trust your representative.
Ask what your agent will do for you:
1. "What is your marketing plan for my property?" Look for advertising
specifics (brochures and flyers) and an open house agenda. The agent should also
detail a plan with other Realtors in the area about property by using mailings, phone
calls and "agent's opens." Get quantitative promises - when and where ads
will run for example.
2. "How often can I rely on you to call or write me with feedback?"
Good agents should contact their clients every week (even if news is not
encouraging). Mondays are best because week-ends present the most opportunities for
3. "Could you give me a list of your satisfied clients as references?"
Make sure the list contains owners of properties in similar neighborhoods and/or
4. "What percentage of the asking price, on average, have you received for the
homes you've sold during the last year?"
5. "What is the average number of days your listed homes stay on the
Changing agents once you've entered into a contract to buy a house is difficult, so you
want to find a reliable agent at the start. Only consider making a change if you are not
happy with the service. First, call the agent and your Relocation Counselor and express
your concerns; then if the agent does not rectify the situation, pursue another agent
search. Remember, your Relocation Counselor is here to assist you with these
services, including any changes you may need.